A complete platform with intelligent agents, knowledge management, outbound campaigns, QA scoring, live handoff, automations, multi-language support, and more — all in one place.
Deploy intelligent conversational agents across every channel. Inbound call handling, outbound campaign agents, and web chat bots — each configurable with custom personalities, knowledge bases, escalation rules, agent templates, multi-language support, call recording, and live handoff.
Upload documents, FAQs, and product manuals to create a rich knowledge base. Our RAG-powered system ensures agents deliver accurate, contextual responses grounded in your company's information.
Full visibility into every interaction. Browse call logs, read chat transcripts, analyze sentiment, review AI-generated QA scores, and play back call recordings across all conversations with powerful search and filtering.
An organization-aware AI assistant that has full context of your setup. Ask Brain about your agents, knowledge base, conversations, and analytics — it understands everything.
Launch automated outbound calling campaigns at scale. Upload CSV contact lists, manage concurrent calls, configure retry logic, and track live progress — all from a single dashboard with per-contact outcome reporting.
Automatic AI-powered quality assurance scoring evaluates every conversation across six categories. Combined with full call recording and audio playback, you get complete oversight of agent performance.
Seamless escalation from AI to human agents when conversations need a personal touch. Priority queuing, real-time wait timers, context summary transfer, and sentiment-aware routing ensure smooth transitions.
Build rule-based automations triggered by call events like conversation ended, negative sentiment, handoff requested, or keyword detected. Execute actions including webhooks, emails, ticket creation, CRM updates, and team notifications.
Intelligent routing engine that evaluates intent, sentiment, language, keywords, and agent skills to transfer conversations between specialized agents. Priority-based rules ensure callers always reach the right agent.
Get started in seconds with pre-built agent templates across support, sales, scheduling, research, and e-commerce categories. Each template includes a tuned system prompt, greeting message, and suggested skills for one-click deployment.
Serve customers in their preferred language with support for 20 languages. Configure language per agent with Deepgram STT integration for accurate speech-to-text across all supported locales.
Handle incoming SMS conversations via Twilio with full conversation continuity per phone number. RAG-enhanced responses, SMS-optimized message length, and complete conversation history make SMS a first-class channel.
Connect with your existing tools and workflows. Native CRM integrations with HubSpot, Salesforce, and more, plus webhooks for custom automation.
Real-time dashboards that give you complete visibility into your operation. Monitor call volume, response times, sentiment trends, agent performance, QA score distributions, campaign metrics, and automation execution logs.
Add AI-powered chat to any website with a single line of code. Fully customizable appearance, isolated with Shadow DOM, and optimized for performance.
Built for agencies and enterprises managing multiple organizations. Full tenant isolation, role-based access control, and team management out of the box.
Deploy your first AI agent in minutes and see the difference autonomous call handling can make.