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· 4 min read · Team

Introducing Autonomous Call Center

Meet the AI-powered platform that handles customer calls, chats, and campaigns — completely autonomously.


Introducing Autonomous Call Center

Customer communication is broken. Long hold times, scripted responses, and limited availability frustrate customers and drain resources. We built Autonomous Call Center to fix that.

The Problem

Traditional call centers are expensive, hard to scale, and constrained by human availability. Even with the best agents, you can’t provide 24/7 coverage without burning through your budget.

Meanwhile, customers expect instant responses. They don’t want to wait on hold. They don’t want to repeat themselves. They want answers — fast.

Our Solution

Autonomous Call Center deploys AI agents that handle customer communications across every channel:

  • Inbound Calls: AI agents answer calls with natural-sounding voices, understand context, and resolve issues in real-time.
  • Outbound Campaigns: Schedule and execute outbound calling campaigns for follow-ups, surveys, and lead qualification.
  • Web Chat: Embed an AI-powered chat widget on your website for instant customer support.

How It Works

  1. Upload your knowledge base — PDFs, documents, FAQs — everything your agents need to know.
  2. Configure your agents — Set personality, tone, escalation rules, and channel assignments.
  3. Go live — Connect phone numbers, embed widgets, and start handling conversations.

Our RAG-powered system ensures every response is grounded in your company’s actual knowledge — no hallucinations, no generic answers.

Built for Scale

Whether you’re handling 10 calls a day or 10,000, the platform scales automatically. There’s no infrastructure to manage, no agents to train, and no schedules to coordinate.

What’s Next

We’re just getting started. Upcoming features include advanced sentiment analysis, multi-language support, and deeper CRM integrations. Stay tuned for more updates.

Ready to try it? Get started today.


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